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Consumer Protection

Experienced Attorneys Protecting Consumers' Rights

Consumers and borrowers of consumer credit have rights under both federal and New York state law. All too often, however, businesses and their employees choose to ignore consumers' rights and subject them to unfair and illegal treatment.

At The Law Offices of Kenneth Hiller, PLLC, our attorneys represent clients in Buffalo, Rochester, and Syracuse, and throughout western, central and upstate New York in consumer protection lawsuits. Contact us to set up a free consultation with one of our experienced trial lawyers.

Are You Being Harassed? Have You Been Sued? Does Your Credit Report Contain Errors?

In our consumer protection work, we represent consumers in a variety of different contexts. The following are among the most common types of cases we handle.

  • Fair Debt Collection Practices Act (FDCPA): Are you being harassed by debt collectors? If so, we can make the phone calls stop, and may be able to pursue financial compensation for harassing phone calls and letters.
  • Fair Credit Reporting Act (FCRA): If errors on your credit report are making it harder for you to get a loan, we should be able to get the errors promptly corrected and may be able to get money damages for the harm that has been done to you.
  • Credit card defense cases: If you have been served with a summons for a credit card lawsuit or discovered that a creditor has a default judgment against you, it is important for you to contact a lawyer as soon as possible to discuss defense strategies.
  • Class action consumer protection cases: When a business acts illegally toward a large group of people, it may be possible to bring a class action lawsuit to stop the offending behavior and seek compensation.
  • Telephone Consumer Protection Act (TCPA): If a business or collection agency is leaving recorded phone messages (robocalls) on your telephone answering machine, or if you hear a recording when you answer the phone, you may be entitled to compensation.

With the exception of some credit card defense cases, we are able to handle these cases on a contingency fee basis, meaning you pay us nothing unless we are successful. In addition, if the other party is found to have violated the law, the court may require them to pay your fees.

To discuss your case with an experienced consumer protection attorney, contact us today.

The Law Offices of
Kenneth Hiller, PLLC

888-322-9399
716-213-6741
716-564-3291-FAX

Amherst Office
Amherst Development Park
6000 N. Bailey Ave.
Suite 1A
Amherst, NY 14226
Map and Directions

Buffalo Office
Plaza Suites
651 Delaware Ave.
Suites 123-124
Buffalo, NY 14202
Map and Directions

Greece Office
2300 W. Ridge Road
Fourth Floor
Rochester, NY
14626
Map and Directions

Hamburg Office
Abbott Road
Professional Building
3656 Abbott Road
Orchard Park, NY 14127
Map and Directions

Jamestown Office
Fourth and Pine Building
14 E. Fourth St.
Suite 10
Jamestown, NY 14701
Map and Directions

Lockport Office
The Bewley Building
20 Market St.
Suite 424
Lockport, NY 14094
Map and Directions

Niagara Falls Office
Niagara Business Center
1625 Buffalo Ave.
Suite 1B
Niagara Falls, NY 14303
Map and Directions

Rochester Office
The Towers Airport
Business Park
1200-A Scottsville Road
Rochester, NY 14624
Map and Directions

Syracuse Office
500 S. Salina St.
Suite 311
Syracuse, NY 13202
Map and Directions