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Fair Debt Collection Practices Act (FDCPA)

Harassed by Debt Collectors? We Can Help.

Are you getting harassing phone calls about your debts? Are debt collectors making outrageous comments or threatening to put a lien on your house? Do they keep calling after you have asked them to stop? Are they calling your workplace, neighbors and relatives?

You have a right to stop harassment by your creditors' debt collectors under a law known as the Fair Debt Collection Practices Act (FDCPA). At The Law Offices of Kenneth Hiller, PLLC, we help our clients get relief from harassment and pursue compensation when their rights have been violated. Contact us to set up a free consultation.

Understanding Your Rights Under the FDCPA

In most cases, if you are being harassed about a credit card debt or any other debt, it is often not your actual creditor (the person or company to whom you owe money) who is contacting you. Instead, the harassment most often comes from one of these sources:

  • Debt collection agencies: Companies hired by creditors
  • Debt collection law firms: Attorneys representing creditors
  • Debt buyers: Companies that purchase debts from creditors

All of these entities are covered under the FDCPA. Among the practices that are illegal under the act are disclosing your debt to a third party, such as a relative, co-worker or neighbor, making false threats, contacting you after you have asked to be left alone, calling you after hours, using profane language and misleading you.

If a debt collection entity violates the FDCPA, you are entitled to sue them for money damages. In addition, the debt collector is required to pay your attorneys fees and costs.

Holding Debt Collectors Accountable to the Law

The first thing our firm can do under the Fair Debt Collection Practices Act is stop the harassment. Debt collection entities cannot contact you once they know you are represented by a lawyer, and they are very unlikely to ignore this part of the law.

The second thing we may be able to do is sue the debt collector for damages. You should preserve any evidence you may have — including tape recordings, phone records and letters — so we can prove that you were treated unfairly.

We can represent anyone being harassed by debt collectors, including debtors, family members and people whose phone numbers have ended up in debt collection databases.

Contact us today to discuss your options with an experienced consumer protection attorney. We serve clients in Buffalo, Rochester, and Syracuse, and throughout western, central and upstate New York.

The Law Offices of
Kenneth Hiller, PLLC

888-322-9399
716-564-3291-FAX

Amherst Office
Amherst Development Park
6000 N. Bailey Ave.
Suite 1A
Amherst, NY 14226
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Buffalo Office
Plaza Suites
651 Delaware Ave.
Suites 123-124
Buffalo, NY 14202
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Greece Office
2300 W. Ridge Road
Fourth Floor
Rochester, NY
14626
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Hamburg Office
Abbott Road
Professional Building
3656 Abbott Road
Orchard Park, NY 14127
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Jamestown Office
Fourth and Pine Building
14 E. Fourth St.
Suite 10
Jamestown, NY 14701
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Lockport Office
The Bewley Building
20 Market St.
Suite 424
Lockport, NY 14094
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Niagara Falls Office
Niagara Business Center
1625 Buffalo Ave.
Suite 1B
Niagara Falls, NY 14303
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Rochester Office
The Towers Airport
Business Park
1200-A Scottsville Road
Rochester, NY 14624
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Syracuse Office
500 S. Salina St.
Suite 311
Syracuse, NY 13202
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